In the Event of an Accident

In the Event of an Accident

Have you been involved in a traffic accident? Depending on whether there are injuries, the procedures to follow will differ, and you may need a replacement vehicle. At Mont-Joli Chrysler, we have the capability to repair your car, but also to assist you in quickly finding a new vehicle!

Below are some recommendations on the steps to follow in case of a traffic accident, whether there are injuries or not.

In the Event of an Accident

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Creating a Friendly Accident Statement Form

The friendly accident statement form is both a simple and effective means of paramount importance. This document allows you to report a car accident and record all relevant information such as:

  • The names and addresses of the drivers
  • Their driver's license numbers
  • Their registration numbers
  • Their insurance details

It also records the details of the accident, thus facilitating your insurer's determination of your level of responsibility in order to calculate the compensation you may be entitled to.

fill a form

Notify Emergency Services in Case of Injuries

When there are no injuries, there is no need to contact law enforcement. However, if the accident caused injuries, even minor, to one or more people, it is crucial to call emergency services, and the police will write an accident report to be sent to the Société de l'assurance automobile du Québec (SAAQ).

Have you hit an animal? You are required to report it to the authorities in certain cases, whether the animal is domestic or wild. Therefore, you must report to the nearest police station if you have hit an animal weighing more than 25 kg, under penalty of a $300 fine and a loss of 9 demerit points.

However, if your collision involves a wild turkey, a bird of prey, a moose, a deer, or a coyote, among others, regardless of their weight, you must contact a wildlife protection officer, as these species are on the list of animals whose reporting is mandatory.

emergency

Contact Your Insurance Company

It's imperative to contact your insurance company as soon as possible after a car accident; whether you wish to initiate a claim or not, it's essential to inform them and explain the circumstances of the accident.

Your insurer will then assess your vehicle and the damage to evaluate your claim. Note that your insurer's authorization is required before any repairs can be made to your vehicle.

Getting Your Vehicle Repaired at

Once your insurer has authorized repairs, turn to the experts at to carry out the necessary work on your vehicle. Our after-sales service and body shop team are at your disposal to repair your vehicle and ensure its quick return to the road. We will also maintain close contact with your insurer to monitor your file, allowing you to remain at ease.

However, if your vehicle is considered a total loss following the accident, you will likely need to find a new vehicle. We are, once again, at your disposal to assist you in this process.

Acquiring a New Vehicle

We understand the stress and urgency an accident can cause and the need to quickly find a new vehicle. That's why our sales consultants will do everything in their power to help you find a new or used vehicle that meets your needs, allowing you to get back on the road without delay.